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Departure hub · Surabaya

Tours from Surabaya.

Private packages to Kawah Ijen, Mount Bromo, Tumpak Sewu & Madakaripura. Your own vehicle, your own crew — led by an active Tourist Police officer.

  • NIB 1102230032918
  • Trustpilot 4.8/5 · 51 reviews
  • Founded 2015
Hub
Surabaya
Private packages
12
Duration range
1–6 days
From / person
IDR 1.000.000

§ 01

Hub overview

Why start from Surabaya?

Every JVTO tour from Surabaya is 100% private — your group, your vehicle, your schedule. Mr. Sam, the founder, is an active officer of the Indonesian Tourist Police (Ditpamobvit East Java): every route, safety decision, and written rule traces back to someone who answers to police protocol.

What's included is written before you book. What it costs is confirmed before you pay. Surabaya's Juanda Airport is the natural entry point for East Java — Bromo is reachable in around 4 hours via Probolinggo, and Ijen via the Surabaya–Banyuwangi corridor.

§ 02

1–6 days

12 private tours from Surabaya.

All packages include a dedicated vehicle, English-speaking crew, entrance fees, accommodation + breakfast, mineral water, and a JVTO T-shirt. Price is per person and scales down with group size — no hidden local payments.

Showing12 tours

4 Day Tumpak Sewu, Bromo & Ijen Adventure from Surabaya to Bali
4D · 3NModerate

4 Day Tumpak Sewu, Bromo & Ijen Adventure from Surabaya to Bali

From IDR 3.125.000

  • ·Bromo Sunrise Tour
  • ·Tumpak Sewu Waterfall Tour
See Details
2 Day Bromo Sunrise Adventure from Surabaya
2D · 1NModerate

2 Day Bromo Sunrise Adventure from Surabaya

From IDR 1.750.000

  • ·Bromo Sunrise Tour
  • ·Madakaripura Waterfall Tour
See Details

§ 03

No surprise local payments

Every package includes — in writing.

Private transport
AC MPV (1–3 guests) or Toyota Hiace (4–9 guests). Fuel, tolls, and parking included.
Dedicated crew
English-speaking driver-guide (1–3 guests), or professional driver + escort guide (4+). Licensed local site guides at key locations.
Entrance fees & permits
All attractions on the itinerary — no surprise gate payments.
Accommodation + breakfast
All overnight packages, per itinerary.
Private 4WD jeep
Bromo crater area. One jeep per ≤4 guests; additional jeeps arranged for larger groups.
Gas masks & trekking poles
On Ijen-inclusive packages, plus mandatory health-certificate screening coordination for every guest before crater entry.
Daily mineral water & pick-up
Full pick-up to drop-off assistance from your Surabaya hotel or address.
JVTO travel T-shirt
One per participant.

Not included

  • Flights
  • Tips
  • Personal expenses
  • Travel insurance
  • Indonesian visa (if applicable)

Written before you book. Inclusions and exclusions are published on every package page and confirmed in your voucher. The voucher is the booking reference — mid-trip negotiations over ticket costs, fuel, or meals do not occur on JVTO routes.

§ 04

Why JVTO

The facts behind the booking.

Police-Led Operations

Mr. Sam holds the rank of Bripka and serves as an active officer of Ditpamobvit East Java (Tourist Police). Independent national press — Detik.com, 2021-03-14 — confirms active-duty status. No other tour operator in East Java is led by a serving Tourist Police officer.

100% Private — No Shared Groups

Your booking receives a dedicated vehicle and crew. No join-in option exists. Group size determines vehicle type (MPV or Hiace); timing and route decisions apply to your group only.

All-Inclusive — Written Before You Book

Inclusions and exclusions are published on every package page and confirmed in your voucher. The voucher is the booking reference. Mid-trip negotiations over ticket costs, fuel, or meals do not occur on JVTO routes.

Verifiable Credentials

NIB 1102230032918 is verifiable via the Indonesian OSS system. HPWKI membership is registered under AHU-0001072.AH.01.07.TAHUN 2024. BBKSDA clearance and POLPAR authorisation are on file, and Dr. Ahmad Irwandanu holds a valid SIP license (Kemenkes/KKI verifiable).

§ 05

Independent signals

Check us before you book.

SignalSource
Trustpilot 4.8 / 5 · 51 reviewsIndependent — verified 2026-05-09
Google Maps 4.90 / 5 · 123 reviewsIndependent
TripAdvisor 4.95 / 5 · 21 reviewsIndependent
NIB 1102230032918OSS-verifiable at oss.go.id
Founder: active Tourist Police officerDetik.com press record, 2021
ISIC Student ToursProvider ID 259268 — isic.org verifiable
Founded 2015Booking.com 2015 award · Stefan Loose, p. 287

JVTO does not ask for CVV codes, OTP codes, or online banking passwords via chat or email. Pay only via the official JVTO website, listed bank accounts, or confirmed WhatsApp +62 822 4478 8833.

§ 06

Four steps

Book direct — no agency fees.

  1. Message us

    WhatsApp +62 822 4478 8833 with your dates, group size, and preferred package.

  2. Get a price confirmation

    You receive a per-person price per the table for your group size — no hidden local payments.

  3. Pay a 20% deposit

    Confirm the booking with a 20% deposit via secure JVTO checkout (card only).

  4. Receive your e-voucher

    Full trip details plus a pre-trip guide. The voucher is your binding booking reference.

Deposit
20% of total · card only
Balance deadline
Card 5 days before · wire/Wise 3 days before Day 1
Cancel ≥ 48h before
100% → Lifetime Package Credit (no expiry, transferable)
Cancel < 48h before
Forfeited · no Package Credit

Student pricing is available for verified ISIC cardholders (Provider ID 259268). Ask at booking, or see student packages →

Group incentive (direct bookings only): 18 paying guests → 1 free place · 35 paying → 2 free places · 50 paying → 3 free places + 5% group discount.

§ 07

Before you book

Common questions.

Should I depart from Bali or Surabaya?

Surabaya is the default starting point — direct overland access to Bromo (~3 hrs) and Ijen (~5 hrs) with no ferry. Bali departures add the Gilimanuk–Ketapang ferry (45 min each way) plus 1–2 extra hours overland; choose Bali only if you are already vacationing there. Both options run on JVTO private vehicles with no shared transport at any point.

Which tours include Ijen Blue Fire vs Bromo only?

Bromo-only tours are the 1D1N and 2D1N formats — no health screening required. Ijen tours start at 2D1N and trigger the BBKSDA SE.1658/KSA.9/2024 health screening protocol coordinated by JVTO with Dr. Ahmad Irwandanu (Klinik Bakti Husada). The 3D2N and longer routes typically combine both volcanoes plus Madakaripura or Tumpak Sewu waterfalls.

What is the shortest and longest tour available?

Shortest: the single-day Bromo sunrise format — midnight pickup, return the same evening. Longest: the full East Java circuit covering Ijen, Papuma Beach, Tumpak Sewu, Bromo and Malang. The 3D2N format is the most-booked balance of coverage and pace; 4D3N adds either rest time or a waterfall extension. Current durations and departure dates are listed on the tour cards on this page.

Plan your trip from Surabaya.

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