WhatsApp is the fastest way to reach us. Most questions are answered within a few hours — often faster. If you want to book, check availability, or understand exactly what a package includes before you commit, start a message.
Fastest response for urgent inquiries and real-time planning support. Human ops team, not a bot.
Chat now →Best for detailed itineraries, group bookings, and formal inquiries with full requirements.
Send email →Jl. Khairil Anwar No.102 A, Badean, Kec. Bondowoso, Kabupaten Bondowoso, Jawa Timur 68214, Indonesia. By appointment for travelers already on-route.
Get directions →Have questions about our packages or need a custom itinerary? We are ready to assist you.
Hours: 08:00 - 22:00 WIB (GMT+7)
Every inquiry is handled by a member of our ops team who knows the routes personally.
We do not use bots for planning. Your safety is too important for machine-generated advice.
Advice based on current volcano status and logistical reality, not just sales goals.
+62 822 4478 8833 https://wa.me/6282244788833
WhatsApp is how we handle all booking enquiries, availability checks, custom questions, and pre-trip briefings. We respond in English and Bahasa Indonesia.
For written records, invoice requests, or queries that don't need a fast turnaround, email works well. Response time: same-day during business hours, next-day otherwise.
08:00–22:00 WIB (GMT+7), every day
We are available seven days a week. Outside those hours, leave a WhatsApp message and we will pick it up first thing.
PT Java Volcano Rendezvous Jl. Khairil Anwar No.102 A, Badean Bondowoso, Jawa Timur 68214 Indonesia
Walk-ins are not required — all bookings are handled remotely. The Bondowoso office has been at this address since the guesthouse era (2015) and through TDUP formalization in 2023.
PT Java Volcano Rendezvous NIB: 1102230032918 TDUP issued: 2023-02-11
Verifiable at oss.go.id (Online Single Submission registry) and the AHU corporate registry at ahu.go.id/pencarian/perseroan.
JVTO's operating credentials — including Tourist Police affiliation (POLPAR), BBKSDA national-park authorization, HPWKI Ijen specialist membership, and ISIC Provider ID 259268 — are documented at /verify-jvto with SHA-256 forensic anchors.